1.Developingcreativesolutionsfordifficultsituationsorproblems
2.Placingahighpriorityonthesatisfactionofinternalorexternalcustomers
3.Makingsuretheneedsofinternalorexternalcustomersareunderstood
4.Lookingcontinuouslyforopportunitiestoimproveserviceandquality
5.Behavingethicallyandhonestlyatwork
6.Compellingvisionforthefuture,thinkingbeyondtheshort-termandtoday'sperformanceissues.
7.Carryingoutsocialproblemsolvingactively
8.Understandingthelaws/regulationsoftheirindustry
9.Keepingabreastwithindustrystake-holdersandperformingaccordingtoindustryexpectations.
10.Creatingvaluethatisinlinewithwhatsocietyisexpecting.
1.面对各种困境和问题，找出具有创造性的解决办法
2.把国内外顾客的满意度，置于高度优先地位
3.切实理解国内外顾客的需求
4.不断寻找机会完善服务和质量
5.遵守职业道德规范，诚实正直地工作
6.超越眼前及短期的业绩，放眼未来前景
7.积极解决社会问题
8.理解相关行业的法律/法规
9.与股东保持一致并以业界期望为行动目标
10.创造符合社会期待的价值